Return Policy

Returns Policy

Your happiness is important to us, yet due to the rehabilitation and hygiene nature of the products we sell, and for health safety concerns for our valuable customers, most of our products must be non-returnable (sales are final). These include, but no limited to, products such as: 

    • Needles/Syringes
    • Breast Pumps
    • Personal Massagers and Vibrators
    • Clothes
    • Disposable Diapers
    • Cloth Diapers
    • Re-usable feminine pads
    • All Car Seats
    • All Strollers
    • All Walkers, Wheelchairs and Scooters
    • Infant Formula
    • Nutritional Drinks
    • Baby Gates
    • Salt Lamps
    • Toilet Risers
    • Mattresses
    • Furniture
    • Bedding Accessories
    • Compression Stockings
    • Support & Braces
    • Ostomy Products
    • Clearance Items
    • Beds and relaxation
    • Bath safety
    • Cushions and pillows
    • Gloves
    • Wound care products
    • Commodes
    • Crutches 
    • Canes
    • Rehab items such as uplift seat assist, putties, leg lifters 
    • ANY item which has been removed from their original packaging, assembled or modified
    • ANY item where the original packaging is damaged (item is not resellable - based on guidelines) 
    • ANY item marked as non-returnable on the product page or in catalog
    • ANY item identified by a representative as non-returnable

*Please note that we are not the manufacturers of the products we sell. If you have a performance and/or warranty issue, or a general complaint with a product, please contact the manufacturer at the number on the packaging.

If you have any doubts about whether a product your are planning to purchasing is returnable - please contact us before ordering